Pricing
Start free and choose the capacity your team needs. Paid subscription base prices exclude applicable GST; review the final total before payment confirmation.
Try core chatbot features with no commitment
For growing teams ready to automate
+ applicable GST
For teams that need the full platform
+ applicable GST
Unlimited Conversations*, custom AI credits, BYOK / private LLM, white-label, agency portal, and custom integrations.
Contact Sales* Unlimited Conversations applies to deterministic flow conversations that do not use AI while your plan is active. The number of AI-powered conversations depends on your plan’s monthly AI credits, models and usage. Trial credits cover the entire trial. Managed AI responses and platform AI features share workspace credits. There are no fixed monthly conversation or token quotas. Paid-plan credits reset each calendar month (UTC). Model settings show AI conversation estimates with token and turn assumptions.
† Channel access is a plan entitlement. Activation depends on service availability, your provider account, configuration, and any provider approval. Messaging, telephony, and external model charges may apply separately. Check availability in the dashboard before purchasing for a specific channel.
‡ Browser voice time is shared across all chatbots and visitors in one workspace. The free trial includes 1 hour total with no renewal during the trial. Starter includes 5 hours per month, resetting at 00:00 UTC on the first day of each calendar month, not the billing anniversary. Unused time does not roll over. Connected time counts, including silence. Per-call duration controls and AI credits still apply. Phone integrations are separate.
| Feature | Free Trial | Starter | Pro | Enterprise |
|---|---|---|---|---|
| Chatbots | 1 | 5 | 20 | Custom |
| Conversations | Unlimited* | Unlimited* | Unlimited* | Unlimited* |
| AI credits | 200 / entire trial | 2,000 / month | 7,500 / month | Custom |
| Storage | 100 MB | 1 GB | 10 GB | Custom |
| Data sources | URL + File | URL + File | URL + File + API | All + Custom |
| Web widget | Included | Included | Included | Included |
| Standalone chat | Included | Included | Included | Included |
| Slack | Not included | Included | Included | Included |
| Teams | Not included | Not included | Included | Included |
| Not included | Not included | Included | Included | |
| Not included | Included | Included | Included | |
| SMS | Not included | Not included | Included | Included |
| Browser voice | 1 hour / trial‡ | 5 hours / month‡ | Included | Included |
| Visual flow builder | Included | Included | Included | Included |
| Live agent inbox | Not included | Not included | Included | Included |
| BYOK / Private LLM | Not included | Not included | Included | Included |
| Healthcare and restaurant tools | During trial | Not included | Included | Included |
| Meeting bookings | During trial | Not included | Included | Included |
| Analytics | During trial | Not included | Included | Included |
| Topic clustering | During trial | Not included | Included | Included |
| Lead scoring | Not included | Not included | Included | Included |
| API access | Not included | Not included | Included | Included |
| Custom branding | Not included | Included | Included | Included |
| White-label | Not included | Not included | Not included | Included |
| Agency portal | Not included | Not included | Not included | Included |
| Support | Help center | Priority | Dedicated |
You can cancel renewal at any time. Access already paid for continues until the end of that period, and you can then choose another plan. Automatic proration is not offered.
Your chatbots and data are preserved for 30 days. You can upgrade to a paid plan to resume service; Healthcare, Restaurants, Bookings and Analytics need Pro. No data is deleted during this grace period.
Unlimited Conversations applies to deterministic flow conversations that do not use AI while your plan is active. The number of AI-powered conversations depends on your plan’s monthly AI credits, models and usage. Managed AI responses and platform AI features use shared workspace credits. There are no fixed monthly conversation or token quotas. Paid-plan credits reset each calendar month (UTC); trial credits cover the entire trial and do not renew.
Managed AI requests pause until credits are available. Configured flow steps that do not use AI can continue while your plan is active. Steps that need an AI response, AI routing or another AI feature require credits. Configured visitor, security and voice controls still apply.
Yes! BYOK (Bring Your Own Key) is available on Pro and Enterprise plans. You can connect Azure OpenAI, AWS Bedrock, Anthropic, or OpenAI directly — model inference then runs under your own provider account and rate limits, and we never bill you for those tokens. Your knowledge base and conversations are still processed and stored securely by Newten.
Not today — Newten is a managed cloud platform. Enterprise plans support BYOK, so model inference runs under your own provider account, plus white-label deployment on your own domain. Contact us to discuss your requirements.
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